Systems Engineer II
Expert in Windows, VMware and Cloud
Contract to FTE hybrid role, must be based in Seattle area

Position Summary:

RPI, a global leader in print-on demand, is seeking a highly skilled IT Systems Administrator to join our dynamic team in our Seattle headquarters. We are looking for an experienced IT professional who is strong in current data center and cloud technologies, a great trouble-shooter and thrives in a collaborative and challenging environment. This role is critical part of the team that delivers the scalable, reliable and secure operations of all facets of the IT infrastructure that drive our business.

Job Responsibilities:

• Design, implement, and maintain an enterprise caliber virtualized environment on prem, with VMware, and in the cloud.
• Manage Microsoft services including Entra, Azure AD, O365 / M365, and Defender.
• Perform day-to-day operations and management of Windows Servers, virtualization infrastructure, storage systems and cloud-based resources to ensure optimal performance and availability.
• Identify and troubleshoot complex hardware and software issues.
• Monitor and analyze system metrics to enhance efficiency, performance and availability.
• Collaborate with IT and Service Desk staff to support operations of IT systems.
• Documentation of system configuration, IT processes, and procedures.
• Manage, maintain and upgrade storage systems including on prem SAN and NAS systems, as well as cloud storage.
• Manage our Identity and Access Management with Entra, formerly Azure AD, and other enterprise tools.
• Deep knowledge of O365 and the administration of the Microsoft enterprise product suite.
• Monitor and maintain system security and antivirus software in conjunction with IT Security.
• Plan, design, and implement technologies in support of Business Continuity and Disaster Recovery (BC/DR).
• Support on-site, off-site and cloud-based datacenter operations and engineering.
• Documentation of technical processes and procedures, and as-built documentation.
• Other duties as assigned.

Requirements:

• BS in Computer Science, a related field or equivalent experience.
• 5+ years as a System Engineer or Systems Administrator in an enterprise IT environment.
• In-depth knowledge of virtualization technologies such as VMware and Hyper-V.
• Thorough understanding and hands-on experience with Microsoft Windows Server, including installation, configuration, upgrading and troubleshooting.
• Experience with storage technologies, including SAN, NAS, iSCSI, FC, S3 buckets, etc.
• Understanding and experience with IT security and compliance principles and tools.
• Expert knowledge of one or more data center, enterprise IT or cloud technologies.
• Strong troubleshooting skills with the ability to solve complex technical issues under pressure.
• Familiarity with IT networking concepts.
• Experience with one or more scripting languages.
• Excellent communication and interpersonal skills.
• Demonstrated ability to work effectively and collaboratively in a team-oriented environment.
• Ability to adjust schedule for occasional evening/weekend work.

Preferred Qualifications:

• Microsoft Certifications (MCSE, Azure, M365).
• VMware Certifications.
• Experience with cloud infrastructure in AWS or Azure.
• Knowledge of business continuity and disaster recovery solutions.
• Strong interpersonal skills.
• Able to manage multiple competing priorities in support of complex projects with tight timelines.

If you are a highly motivated individual with a passion for technology and a desire to work in a fast-paced, dynamic environment on a collaborative team, we encourage you to apply for this exciting opportunity.

Company Summary: RPI Print, headquartered in Seattle, WA is a global print partner focused on making brands successful. RPI Print helps businesses of all sizes, across all industries, by offering sustainable and reliable digital printing services that reach customers all over the world. With facilities and partners in the US, Europe, and Australia, and innovative IT solutions, RPI is an end-to-end integrated supply chain for digital printing on demand. While our passion is digital printing, what we find equally important is building relationships with our customers. Making real connections!